1. Information We Collect

At REEFAT TELECOM, we collect information to provide better services. This includes:

• Personal Information: Name, address, phone number, email address
• Identity Documents: Aadhar card, PAN card (for EMI/finance purposes)
• Financial Information: Payment details, EMI history
• Device Information: IMEI numbers of purchased devices
• Photos: Customer photographs for documentation

2. How We Use Your Information

We use the collected information for:

• Processing orders and providing services
• EMI/Finance agreement documentation
• Sending payment reminders and notifications
• Customer support and communication
• Improving our services and products
• Compliance with legal requirements

3. Information Security

We implement appropriate security measures to protect your personal information:

• Secure database storage with encryption
• Limited access to personal data on need-to-know basis
• Regular security audits and updates
• Secure data transmission protocols (HTTPS)
• Password protected systems and devices

4. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Financial institutions for EMI processing
• Payment gateways for transaction processing

5. Cookies & Tracking

Our website and mobile app may use cookies and similar technologies to:

• Remember your preferences
• Analyze site traffic and usage
• Improve user experience

You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

8. Contact Us

For privacy-related queries, contact us at:

Email: support@smart-mobile.in

Phone: +91 8800831533

Address: Ground Floor, Plot No B-Block 869 & 940, Main Road Near Community Hall, JJ Colony Bawana Delhi 110039