1. Introduction
Welcome to REEFAT TELECOM. These Terms and Conditions govern your use of our website, mobile application, and services. By accessing or using our services, you agree to be bound by these terms.
Terms & Conditions
Last Updated: December 09, 2025
2. Products & Services
We offer mobile phones and related accessories through our store and website. All products are subject to availability. Prices are subject to change without prior notice.
- All products come with manufacturer warranty as applicable
- EMI facilities are available on select products
- Product images are for illustration purposes only
- Actual product color may vary slightly from images
3. EMI & Finance Terms
EMI (Equated Monthly Installment) facilities are available subject to eligibility. By opting for EMI:
- You agree to pay the down payment and subsequent EMIs on time
- Late payments may attract additional charges
- The product remains under lien until full payment is completed
- Default in payment may result in legal action
- EMI tenure and interest rates are decided at the time of purchase
4. Return & Exchange Policy
Our return and exchange policy is as follows:
- Products can be exchanged within 7 days of purchase if found defective
- Products must be in original condition with all accessories and packaging
- No returns on products purchased under EMI until full payment
- Proof of purchase is mandatory for any return or exchange
- Physical damage or misuse voids any warranty claims
5. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
6. Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts in the applicable state.
7. Contact Information
For any queries regarding these terms, please contact us:
Address: Ground Floor, Plot No B-Block 869 & 940, Main Road Near Community Hall, JJ Colony Bawana Delhi 110039
Phone: +91 8800831533
Email: support@smart-mobile.in